Business Details
Your Trusted Ford & Lincoln Dealer in Charlotte, NC
Felix Sabates Ford Lincoln has established itself as a premier automotive dealership serving Charlotte, North Carolina. Our commitment to building genuine customer relationships drives every interaction, ensuring transparent communication and exceptional service throughout the vehicle ownership journey. With a diverse inventory of high-quality new and used Ford and Lincoln vehicles, we provide options tailored to meet diverse lifestyle and business needs. Our comprehensive services include automotive repair, genuine factory parts, certified collision repair, commercial fleet solutions, and mobile service capabilities.As active community members, we prioritize supporting local organizations to strengthen the Charlotte area. Our operational philosophy centers on two core principles: building trust through accountability and delivering value through meticulous attention to detail. This approach ensures consistent experiences across sales, service, and parts departments while fostering continuous improvement initiatives. Whether customers seek vehicle purchases, maintenance, or rental solutions, our team remains dedicated to creating exceptional automotive experiences through professional expertise and personalized service delivery.
Services
New Vehicle Sales
Used Vehicle Inventory
Automotive Repair
Certified Collision Center
Commercial Fleet Services
Vehicle Rentals
Parts Distribution
Mobile Service
Financing Options
Trade-In Appraisals
Highlights and features
- We offer a 100% Price Protection Guarantee with no surprise fees
- Our 72-hour exchange policy ensures complete customer satisfaction
- We provide courtesy service loaner vehicles during maintenance
- We are an Official Kelley Blue Book Buying Center
- We serve multiple North Carolina communities including Weddington and Matthews
What people say
True professional
Friendly and helpful
Great price
Exceptional safety features
Second to none service
Services
New Vehicle Sales
We offer the latest Ford and Lincoln models including F-150 trucks, Mustangs, Explorers, and electric vehicles. Our inventory features current-year vehicles with factory warranties and innovative technology features. Sales consultants provide detailed product knowledge to help customers select vehicles matching their lifestyle and business needs while offering transparent pricing and financing options.
Certified Collision Center
Our I-CAR certified technicians use advanced equipment and genuine manufacturer parts for collision repairs. The facility handles insurance claims and provides rental vehicle assistance during repairs. Quality control processes ensure vehicles are restored to factory specifications while maintaining structural integrity and safety standards for all Ford and Lincoln models.
Automotive Repair Services
Factory-trained technicians perform scheduled maintenance and repairs using genuine Ford parts. Services include oil changes, brake replacements, engine diagnostics, and warranty-covered repairs. The service department accommodates walk-ins and offers appointment scheduling with competitive pricing on parts and labor for all vehicle makes and models.
Vehicle Rentals
We provide short-term rentals of Ford Escapes, Mustangs, Explorers, and Lincoln vehicles with flexible terms. The program includes out-of-state travel options and no requirement for prior service history. Rental agreements feature clear fuel policies, security deposit terms, and insurance requirements while maintaining smoke-free and pet-free vehicle conditions.
Commercial Fleet Services
Our commercial division offers fleet sales of Ford F-Series trucks, Transit vans, and commercial chassis vehicles. Services include bulk purchasing discounts, customized vehicle configurations, and maintenance programs for business customers. Dedicated account managers assist with vehicle selection and fleet management solutions tailored to specific industry requirements.
Questions
What vehicle brands do you sell?
We specialize in new Ford and Lincoln vehicles, offering the complete lineup of current models including trucks, SUVs, sedans, and electric vehicles.
Do you offer financing options?
Yes, our finance department provides multiple financing options including manufacturer incentives, lease programs, and loan packages tailored to individual credit situations.
What service hours are available?
Our service department operates Monday-Friday 7AM-6PM and Saturday 8AM-3PM with no appointments required for most maintenance services.
Can I rent a vehicle without prior service history?
Yes, our rental program doesn't require prior service history with our dealership and accepts qualified renters meeting standard insurance and age requirements.
What collision repair certifications do you hold?
Our collision center employs I-CAR certified technicians who use factory-approved equipment and genuine manufacturer parts for all repair work.
Do you offer price guarantees?
Yes, we provide a 100% Price Protection Guarantee ensuring no additional fees beyond the agreed-upon price for all vehicle transactions.
