Business Details
50+ Years
experience
Emergency
services
Your Trusted Ford Dealership in Agawam, MA
Sarat Ford has been a trusted automotive partner in Agawam, Massachusetts, since 1929, serving drivers across Chicopee, Springfield, and Westfield. Our dealership combines a vast selection of new Ford vehiclesincluding trucks, SUVs, electric models, and commercial vehicleswith a robust inventory of certified pre-owned and used cars. With over 90 years of experience, our team prioritizes customer satisfaction through transparent pricing, expert financing solutions, and a state-of-the-art service center staffed by factory-trained technicians.We offer genuine Ford parts, 24-hour roadside assistance, and flexible service hours to accommodate busy schedules. Our commitment to excellence extends to our commercial fleet services, ensuring businesses maintain reliable vehicles. Sarat Fords legacy of trust is built on personalized care, competitive pricing, and a dedication to meeting the evolving needs of our community.
Services
New Vehicle Sales
Used Vehicle Sales
Service Center
Parts Department
Fleet Services
Financing
Tire Sales
Body Shop
EV Charging Solutions
24/7 Roadside Assistance
Details
- Year established: 1929
Highlights and features
- We offer over 90 years of automotive expertise in Agawam.
- Our factory-trained technicians use genuine Ford parts for repairs.
- We provide 24-hour roadside assistance for Ford vehicle owners.
- Our financing team secures competitive rates for all credit types.
- We maintain a 24-bay service center with extended weekday hours.
What people say
Expert technicians
Great deals
Friendly staff
Quick service
Wide selection
Services
New Vehicle Sales
Sarat Ford offers the latest Ford models including F-Series trucks, SUVs, electric vehicles, and commercial trucks. Our inventory features 2025 and 2024 models with cutting-edge technology and fuel-efficient options. Expert sales advisors help customers find vehicles matching their lifestyle and budget.
Service Center
Our 24-bay service center provides maintenance and repairs using genuine Ford parts. Services include oil changes, brake work, tire rotations, and fleet maintenance. Factory-trained technicians ensure optimal performance for all Ford and Lincoln vehicles.
Certified Pre-Owned Vehicles
Certified Pre-Owned Fords undergo rigorous inspections and include extended warranties. Vehicles feature low mileage, late-model years, and benefits like 24-hour roadside assistance. Financing options are available for qualified buyers.
Parts Department
Order genuine Ford parts and accessories through our parts department. We stock a $1 million inventory of Motorcraft components for quick repairs. Expert staff assist with part identification and installation guidance.
Fleet Services
Sarat Ford supports business fleets with specialized maintenance, bulk pricing on parts, and dedicated service advisors. Our technicians handle commercial vehicles including cargo vans, work trucks, and cutaway chassis models.
People
John 'Jack' Sarat Jr.
Owner
John 'Jack' Sarat Jr. continues his family's 90-year legacy as owner of Sarat Ford. He oversees operations with a focus on customer satisfaction and community engagement.
Jeff Sarat
Co-Owner
Jeff Sarat manages sales operations at Sarat Ford, leveraging decades of automotive experience to ensure competitive pricing and inventory diversity for customers.
Chris Sarat
Co-Owner
Chris Sarat leads the service department at Sarat Ford, ensuring technicians maintain factory certifications and uphold high standards for repair quality.
Scott Sarat
Co-Owner
Scott Sarat directs parts and accessories operations, maintaining a $1 million inventory of genuine Ford components to support customer repair and customization needs.
Questions
What new Ford models are available?
We stock 2025 Ford Bronco, F-150 Lightning, Mustang Mach-E, and Explorer models with electric and hybrid options available.
Do you offer financing options?
Yes, our finance team offers competitive rates, lease-to-own programs, and special incentives for military and college graduates.
What service hours are available?
Service is available Monday-Thursday 8:30 AM-5 PM, Friday 8:30 AM-5 PM, and Saturday 8 AM-1 PM.
Are there certified pre-owned vehicles?
Yes, our CPO inventory includes late-model Fords with extended warranties and 24-hour roadside assistance benefits.
How do I schedule service?
Schedule online through our website, via the FordPass app, or by calling (413) 786-0430 during business hours.
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