Business Details
36 Years
experience
Your Trusted Source for Quality Pre-Owned Vehicles in Cuyahoga Falls
Don Sitts Auto Group is a family-owned and operated full-service automotive dealership serving Cuyahoga Falls, Ohio, and surrounding areas since 1990. With over 30 years of experience, we occupy four acres of land featuring a state-of-the-art Service Department and complete Detail Department. Our inventory includes over 250 late-model pre-owned vehicles, specializing in Corvettes and commercial box trucks. Our team of more than 50 employees prioritizes customer satisfaction through honest sales practices and exceptional service. We utilize the latest technology to service all makes and models, offering free service loaners to minimize customer inconvenience.Recognized with an A+ rating from the Better Business Bureau, we combine personalized service with competitive pricing to meet diverse automotive needs. Our commitment to quality extends to financing options through trusted lenders and extended warranties. Located 20 minutes north of Akron-Canton Airport, we serve Northeast Ohio with professionalism and integrity. Our dedication to community and customer care has made us a trusted name in the automotive industry for three decades.
Services
Pre-Owned Vehicles
Financing Options
Service Department
Detailing Services
Extended Warranties
Details
- Year established: 1990
Highlights and features
- Family-owned since 1990 with 30+ years of automotive expertise
- Over 250 late-model pre-owned vehicles in stock
- Free service loaners for customer convenience
- A+ rating with the Better Business Bureau
- Experienced team of 50+ automotive professionals
Associations and certifications
- Better Business Bureau
What people say
Exceptional customer service
Honest and fair approach
Free loaner vehicles
Quality pre-owned inventory
A+ BBB rating
Services
Pre-Owned Vehicle Sales
Don Sitts Auto Group offers an extensive selection of over 250 late-model pre-owned vehicles, including Corvettes, trucks, and commercial vehicles. Our inventory features quality, low-mileage cars from various manufacturers. Our experienced sales team helps customers find the perfect vehicle matching their needs and budget. We provide transparent pricing and honest sales practices. Located in Cuyahoga Falls, Ohio, we serve customers from Akron, Canton, and Cleveland areas.
Automotive Service Department
Our state-of-the-art service center handles all makes and models with certified technicians using the latest equipment. Services include maintenance, diagnostics, and major repairs. We offer free loaner vehicles during service appointments. The department operates Monday through Friday 8:00 AM - 5:30 PM and Saturday by appointment. We honor most extended warranties and specialize in complex repairs requiring precision and timeliness.
Vehicle Detailing Services
Professional detailing services include dent and ding repair, exterior painting, interior cleaning, and engine detailing. Our facility provides full-service washes and paint correction treatments. The service maintains vehicles' appearance and value through comprehensive care. Appointments are available for this premium service, which focuses on restoring vehicles to like-new condition while addressing specific cosmetic concerns for both personal and commercial vehicles.
Financing Options
We offer competitive financing through established relationships with local and regional banks. Our finance team helps customers with various credit situations obtain favorable loan terms. Extended warranty options can often be included in financing packages. The dealership has provided quality loans for decades, focusing on transparent terms and personalized financial solutions for both first-time buyers and experienced vehicle purchasers.
Extended Warranties
Extended warranty programs provide additional coverage beyond manufacturer warranties at reasonable prices. These protection plans can be financed with vehicle purchases, offering peace of mind for major repairs. The dealership works with reputable providers to offer comprehensive coverage options. Warranties apply to both new and pre-owned vehicles, enhancing long-term ownership value and service continuity.
People
Jeff Stull
Service Manager
Jeff Stull brings extensive automotive service experience to Don Sitts Auto Group. As Service Manager, he oversees daily operations and ensures quality standards. His expertise contributes to the dealership's A+ BBB rating. Jeff manages a team of certified technicians providing comprehensive vehicle maintenance and repairs. He communicates directly with customers to address service needs and concerns.
Jeff Norris
Parts/Service Advisor
Jeff Norris serves as Parts/Service Advisor with deep knowledge of automotive components and service requirements. He helps customers select appropriate parts and schedule necessary maintenance. His role bridges customer needs with technical expertise, ensuring proper service execution. Jeff's experience contributes to the dealership's reputation for honest, reliable service solutions.
Rob Shinko
Service Advisor
Rob Shinko provides expert service advice with focus on customer satisfaction. He coordinates service appointments and explains technical details in accessible terms. His approach emphasizes transparency and education, helping customers make informed maintenance decisions. Rob's commitment to service excellence aligns with the dealership's long-standing community reputation.
Chris Ludle
Service Advisor
Chris Ludle combines technical knowledge with customer service expertise as a Service Advisor. He ensures clear communication between technicians and vehicle owners. Chris helps develop service solutions that balance quality and cost-effectiveness. His role supports the dealership's mission of providing stress-free automotive care experiences.
Questions
Does Don Sitts Auto Group offer financing options?
Yes, we provide financing through trusted local and regional lenders with competitive rates for various credit situations.
What types of vehicles are available in your inventory?
We offer over 250 late-model pre-owned vehicles including Corvettes, trucks, SUVs, and commercial vehicles from multiple manufacturers.
Do you honor extended warranties?
Yes, we accept most extended warranties and can service vehicles regardless of purchase location.
What service hours are available?
Our Service Department operates Monday-Friday 8:00 AM - 5:30 PM and Saturday by appointment.
Is there a Better Business Bureau rating?
Yes, we maintain an A+ rating with the Better Business Bureau for our commitment to customer satisfaction.
Do you provide loaner vehicles during service?
Yes, we offer free loaner vehicles for customers during scheduled service appointments.
