Business Details
10 Years
experience
Your Trusted Ford Dealership in Lumberton, NC
Crossroads Ford of Lumberton has been a trusted automotive partner since joining the Crossroads Automotive Group in August 2016. Our team is dedicated to delivering exceptional customer service, streamlined financing solutions, and comprehensive vehicle maintenance. We prioritize care and compassion for our customers, employees, and their families, ensuring a supportive experience throughout every interaction. With a vast inventory of new and pre-owned vehicles, including Ford's latest models, we cater to diverse automotive needs while maintaining rigorous quality standards.Our certified pre-owned program, competitive financing options, and factory-trained service technicians reflect our commitment to long-term customer satisfaction. We offer convenient services like mobile maintenance, pickup/drop-off, and 24-hour roadside assistance to enhance accessibility for our clients.
Services
New Vehicle Sales
Certified Pre-Owned
Auto Financing
Vehicle Service
Parts Sales
Mobile Service
Pickup/Drop-Off
Roadside Assistance
Maintenance Programs
Trade-In Appraisals
Details
- Year established: 2016
Highlights and features
- We offer a 172-point inspection on all certified pre-owned vehicles
- Our service department employs factory-trained technicians with OEM parts
- We provide exclusive 3 On Us VIP maintenance program for new vehicle buyers
- Our financing team offers competitive rates and online pre-approval tools
- We maintain a comprehensive inventory of new Ford models and pre-owned vehicles
Services
New Vehicle Sales
Crossroads Ford offers the complete lineup of new Ford vehicles including F-150, Mustang Mach-E, and Expedition models. Our inventory features America's best-selling trucks and SUVs with customization options through factory orders. Certified sales consultants help customers find vehicles matching their lifestyle needs while providing transparent pricing and financing options.
Certified Pre-Owned
Our certified pre-owned program includes Ford Blue Advantage vehicles with 172-point inspections and CARFAX reports. These vehicles receive comprehensive warranties and FordPass rewards benefits. The selection includes both Ford and non-Ford makes like Honda and Subaru, with detailed history reports available for all pre-owned inventory.
Vehicle Service
Factory-trained technicians perform maintenance and repairs using OEM, Motorcraft, and Omnicraft parts. Services include oil changes, brake repairs, transmission work, and diagnostic testing. Quick Lane provides walk-in service while mobile technicians offer onsite maintenance. The 3 On Us program covers three free maintenance visits for new vehicle buyers.
Auto Financing
Our finance department offers competitive rates through Ford Motor Credit and other lenders. Online tools include pre-approval applications, payment calculators, and trade-in appraisals. We provide financing solutions for new, used, and certified pre-owned vehicles with personalized assistance to match customers' budget requirements.
Parts Sales
The parts department stocks OEM components for Ford vehicles and Motorcraft/Omnicraft alternatives. Technicians help customers select appropriate parts for repairs while maintaining quality standards. Specials are available on parts and service packages to help customers save on maintenance and repair costs.
Questions
What new Ford models are available at Crossroads Ford?
We carry Ford's complete lineup including F-150, Mustang Mach-E, Expedition, Explorer, Bronco, and Transit models with customization options through factory orders.
Do you offer financing options for car purchases?
Yes, we provide competitive financing through Ford Motor Credit and other lenders with online pre-approval tools and personalized assistance available.
What service hours does Crossroads Ford offer?
Our service department is open Monday-Friday 7:30AM-6:00PM and Saturday/Sunday by appointment only.
Are there certified pre-owned vehicle options available?
Yes, our Ford Blue Advantage program includes certified pre-owned vehicles with 172-point inspections and CARFAX reports.
Do you provide mobile service options?
Yes, Ford Mobile Service brings maintenance to your location within 30 miles of Lumberton, NC with limited mileage availability.
What parts options are available for vehicle repairs?
We offer OEM parts, Motorcraft components, and Omnicraft alternatives to meet different budget and quality requirements for Ford and non-Ford vehicles.
