Business Details
Your Trusted Ford Dealer in Alpena, MI
Dean Arbour Ford Lincoln has been serving the automotive needs of Alpena, MI drivers since our founding. As a family-owned dealership, we pride ourselves on exceeding customer expectations through our extensive selection of new Ford vehicles, including the F-150, Bronco, and Escape, as well as rigorously inspected pre-owned models. Our certified service center staffed by factory-trained technicians ensures vehicles receive maintenance using genuine OEM parts, while our finance team specializes in creating personalized leasing and purchasing solutions. We maintain rigorous quality standards for all inventory, offering competitive pricing on both new and used vehicles. Our commitment to customer satisfaction extends beyond sales through convenient services like mobile maintenance, express service lanes, and online shopping tools.Community involvement remains central to our values, supporting local initiatives such as educational programs, athletic sponsorships, and charitable events. With over 25 years of combined industry experience, our team provides expert guidance throughout every stage of vehicle ownership. We guarantee transparent pricing with no hidden fees, backed by our reputation as a trusted automotive partner in Northern Michigan. Our facility at 1001 U.S. 23 North features modern amenities for vehicle display, service appointments, and parts ordering. We maintain strict compliance with manufacturer standards for all certified pre-owned vehicles and service procedures. Our dedication to continuous improvement ensures we remain at the forefront of automotive technology and customer service practices.
Services
New Vehicle Sales
Used Vehicle Sales
Service Center
Parts Department
Financing Options
Highlights and features
- We offer 25+ years of automotive expertise with factory-trained technicians
- Our inventory includes both new Ford models and rigorously inspected pre-owned vehicles
- We provide transparent pricing with no hidden fees on all transactions
- Our service center uses genuine OEM parts for all maintenance needs
- We offer convenient mobile service and express maintenance options
What people say
Expert service technicians
Transparent pricing
Extensive vehicle selection
Community involvement
Personalized financing
Services
New Vehicle Sales
We offer the latest Ford models including F-Series trucks, SUVs, and electric vehicles. Our sales team provides personalized guidance through the purchasing process with transparent pricing. Customers benefit from manufacturer incentives and flexible financing options tailored to individual budgets.
Used Vehicle Sales
Our certified pre-owned inventory features thoroughly inspected Ford vehicles with detailed service histories. We maintain competitive pricing on all used models while ensuring quality standards. Customers receive vehicle history reports and warranty information for informed purchasing decisions.
Service Center
Factory-trained technicians perform scheduled maintenance and repairs using genuine Ford parts. Services include oil changes, brake replacements, and diagnostic testing. We offer express service lanes and mobile maintenance for customer convenience and time efficiency.
Parts Department
We provide genuine OEM Ford parts for all vehicle models with expert assistance from parts specialists. Our inventory includes both standard and specialty components with price matching available. Customers can order parts online or through our in-store service desk.
Financing Options
Our finance team offers personalized leasing and purchasing solutions with competitive rates. We work with multiple lenders to secure approvals for various credit profiles. Customers receive clear explanations of terms and payment structures without hidden fees.
People
George Studley
General Manager
With over 20 years in automotive management, George oversees dealership operations ensuring adherence to quality standards and customer satisfaction metrics.
Veronica Kaiser
Sales Consultant
A 16-year automotive industry veteran, Veronica specializes in creating stress-free car buying experiences while leading women-focused sales initiatives at the dealership.
Jason Foust
Service Manager
Jason manages the service department with 15+ years of technical expertise, ensuring efficient maintenance operations and technician training compliance.
Jeff Schuelke
Parts Manager
With a decade of parts management experience, Jeff maintains inventory accuracy and oversees parts ordering systems to ensure customer availability.
Ali Chapleski Schell
Executive Manager
As part of leadership since 2016, Ali focuses on strategic planning and community engagement initiatives that align with dealership values.
Questions
What new Ford models are available?
We currently stock F-150 trucks, Bronco SUVs, Escape crossovers, and other popular Ford models with customization options available.
Do you offer vehicle financing?
Yes, our finance team provides personalized loan and lease options through multiple lending partners for various credit profiles.
What service options are available?
We offer express service lanes, mobile maintenance, and standard appointments for all vehicle maintenance and repair needs.
Are used cars inspected before sale?
All pre-owned vehicles undergo 125+ point inspections and receive detailed service histories before being offered for sale.
What are your business hours?
We're open Monday-Friday 8am-6pm, Saturday 8am-2pm, and closed on Sundays for sales and service operations.
Do you have online purchasing options?
Yes, our website allows trade-in appraisals, financing applications, and vehicle customization before finalizing purchases.
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