Business Details
50+ Years
experience
Trusted Ford Dealership in Olean, NY
Mastel Ford has been serving the Olean, Allegany, and Portville communities since 1959, delivering exceptional automotive experiences through our commitment to customer satisfaction. Our dealership offers a comprehensive range of services including new and pre-owned vehicle sales, factory-certified maintenance, and genuine Ford parts. With over six decades of industry expertise, we prioritize personalized service, ensuring every customer finds the perfect vehicle for their lifestyle and budget. Our Master Certified technicians and extensive inventory of Ford and Lincoln models reflect our dedication to quality and reliability. We maintain a no-pressure sales environment while providing access to competitive financing options through multiple lending partners.From routine maintenance to major repairs, our service department combines cutting-edge technology with factory-trained expertise to keep your vehicle performing optimally. As a family-owned business, we value long-term relationships and strive to exceed expectations at every interaction. Our commitment extends beyond sales, encompassing ongoing support through service specials and genuine manufacturer accessories. This enduring focus on customer care has established Mastel Ford as a trusted automotive partner in the Southern Tier region. We continuously invest in staff development and facility improvements to maintain our position at the forefront of automotive retail excellence.
Services
New Vehicle Sales
Pre-Owned Vehicle Sales
Service & Repair
Parts Department
Financing Solutions
Vehicle Appraisals
Test Drive Scheduling
Maintenance Packages
Warranty Services
Trade-In Assistance
Details
- Year established: 1959
Highlights and features
- Family-owned dealership operating since 1959 with deep community roots
- Factory-trained Master Certified technicians for precise vehicle maintenance
- No-pressure sales environment focused on personalized vehicle selection
- Access to extensive Ford and Lincoln inventory including special order options
- Comprehensive service department with genuine manufacturer parts availability
What people say
Knowledgeable staff
Competitive pricing
Exceptional service
No-pressure sales
Prompt assistance
Services
New Vehicle Sales
Mastel Ford offers the complete lineup of new Ford and Lincoln vehicles with expert guidance to help customers find their ideal match. Our sales team provides transparent pricing and comprehensive vehicle walkthroughs. Customers benefit from manufacturer incentives and our Price Promise guarantee that ensures competitive rates across our inventory.
Service & Repair
Our Ford-certified service department delivers factory-standard maintenance and repairs using genuine parts and diagnostic equipment. Technicians maintain Master Certification through ongoing manufacturer training programs. Services range from routine oil changes to complex engine diagnostics, all performed with courtesy loaner vehicles and complimentary multi-point inspections.
Parts Department
We stock all genuine Ford and Lincoln replacement components with same-day availability for most common parts. Our parts specialists help locate specific components through the manufacturer's national distribution network. Customers receive expert advice on part compatibility and installation requirements for both current and legacy vehicle models.
Financing Solutions
Our finance team partners with multiple lending institutions to secure approvals for various credit profiles. We offer competitive APR rates on new vehicle purchases and special financing programs for qualified buyers. The process includes personalized payment calculations and transparent disclosure of all loan terms and conditions.
Pre-Owned Vehicles
Our certified pre-owned inventory undergoes rigorous inspection to meet factory standards with added benefits like extended warranties. Vehicles include detailed service histories and pricing below comparable market values. Customers receive vehicle history reports and option comparisons to make informed purchasing decisions.
Questions
What new Ford models are currently available?
We have the complete Ford lineup including F-150, Explorer, Mustang, and E-Transit models. Check our inventory online for real-time availability and pricing.
Do you offer service appointments after work hours?
Our service department operates Monday-Thursday until 5:00PM and Friday until 5:30PM. Saturday appointments are available by request.
Can I get financing with bad credit?
Our finance team works with multiple lenders to help customers with various credit situations secure vehicle financing options.
What service specials are currently available?
Visit our Service Specials page for current offers on oil changes, tire rotations, brake services, and multi-point inspections.
Do you accept trade-in vehicles?
Yes, we offer complimentary trade-in appraisals and handle all aspects of the vehicle exchange process.
Are service appointments required?
While walk-ins are welcome, scheduling appointments ensures priority service and proper technician allocation for your visit.